Terms & Conditions

1. Agreement to these Terms

By accessing or using bitdax.co or any BitDAX service, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you should not use the website, create an account, access the API, deposit funds, or place any trade.

2. Eligibility and legal capacity

You may use BitDAX only if you are at least 18 years old, have full legal capacity to enter into a binding agreement, and are not prohibited from using digital asset services under the laws that apply to you.

• You must provide accurate information when required.
• You must not use another person's account without permission.
• You are responsible for ensuring that your use of BitDAX is lawful in your jurisdiction.

4. Accounts, access, and verification

To access certain services, you may need to create and maintain a BitDAX account. You are responsible for keeping your login details, API keys, devices, email account, and two-factor authentication methods secure.

BitDAX may request information, documentation, or additional checks where required for security, compliance, fraud prevention, account recovery, risk controls, or service integrity. Any information you provide must be accurate and kept up to date.

5. Services, orders, and execution

BitDAX may provide spot trading, account balances, wallet functions, public market data, private API access, and other related services. We may modify, suspend, or discontinue any service when necessary for maintenance, security, legal, or operational reasons.

• Orders are processed according to market conditions, available liquidity, platform rules, and system availability.
• You authorize BitDAX to attempt to correct, reverse, or cancel an order, transfer, or trade if an obvious error, system issue, or abnormal account condition is detected.
• Market data may be delayed, incomplete, or unavailable during maintenance or network incidents.

6. Responsible use and prohibited conduct

You agree to use BitDAX only for lawful purposes and in a manner that does not harm the platform, other users, or third parties.

7. Fees and commissions

BitDAX may charge trading, withdrawal, network, API, or other service fees. Fees may be displayed before you confirm a transaction or published in the relevant fee schedule. You are responsible for reviewing applicable fees before using a service.

8. Security and account responsibility

You are responsible for maintaining the security of your account, devices, credentials, API keys, withdrawal addresses, and connected services. If you suspect unauthorized access or a compromise, contact BitDAX immediately.

9. Intellectual property

The BitDAX website, design, logos, content, code, software, data, and related materials are owned by BitDAX or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, resell, distribute, or modify any part of the service unless expressly authorized.

10. Suspension, restrictions, and termination

BitDAX may suspend, restrict, or terminate access to an account or service if we detect suspicious activity, account anomalies, security risks, legal concerns, abuse of the platform, violation of these Terms, or prolonged inactivity with unresolved account issues.

11. Disclaimers and limitation of liability

BitDAX services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, BitDAX does not guarantee uninterrupted service, error-free operation, asset performance, third-party availability, or the accuracy of all market data at all times.

BitDAX is not responsible for indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of assets caused by your own security failure, or losses arising from events beyond our reasonable control.

12. Changes to these Terms

BitDAX may update these Terms from time to time. Updated Terms will be posted on this page. Continued use of the platform after an update means that you accept the revised Terms.